Purpose: The study examined the predictive effect of organizational culture on
corporate reputation in private firms in Botswana. Specifically, it
investigated how overall organizational culture, employee-focused practices,
and ethical and consistency-oriented culture influence stakeholder perceptions
and firm reputation.
Methodology/Design: A quantitative research design was adopted, and data were collected
from 400 employees across various private firms using a structured
questionnaire. Stratified random sampling ensured representation across
departments and hierarchical levels. Structural Equation Modeling (SEM) was
employed to test the hypothesized relationships and assess the reliability and
validity of the measurement model.
Findings: Results indicated that organizational culture significantly and
positively influences corporate reputation (β = 0.42, p < 0.001).
Employee-focused practices (β = 0.38, p < 0.001) and ethical and
consistency-oriented culture (β = 0.36, p < 0.001) were also significant
predictors of corporate reputation. The findings confirm that internal cultural
practices shape external stakeholder perceptions and enhance organizational
legitimacy.
Implications: The study highlights the importance of cultivating a strong, ethical,
and employee-focused organizational culture to strengthen corporate reputation.
Managers should prioritize culture-building initiatives, employee engagement
programs, and consistent ethical practices to enhance stakeholder trust and
competitive advantage.
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