The justice delivery system is the backbone of any
democratic society. However, traditional court-based litigation has increasingly
struggled to cope with the growing number of civil disputes. The increasing
burden of civil litigation has revealed significant shortcomings in traditional
court-based dispute resolution, particularly with respect to delay, cost, and
procedural rigidity. Alternative Dispute Resolution (ADR) has therefore emerged
as an effective mechanism for resolving civil disputes outside conventional
judicial forums. ADR comprises various consensual and adjudicatory processes,
including negotiation, mediation, conciliation, arbitration, and Lok Adalats.
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